|I hope you are all well.
You may have now received a letter confirming that, as of Wednesday this week, UKTelecom is under new ownership. We are pleased and excited to be working with you all.
I wanted to send you a note to let you know that despite these changes, it is very much business as usual. We have started the process of reaching out to all of our new customers and will continue to do so over the coming weeks.
We are busy rectifying any issues people may have had prior to our takeover and will continue to do so until every client confirms they are fully satisfied. I can commit to you that this is our absolute priority.
In addition, within the next 21-days we will be launching our exciting new fibre offering. We will keep you updated regarding this in due course. Should you need any assistance, please do not hesitate to contact us via email or telephone:
Thank you for your time. I hope you have a great weekend.